When will my order ship?

• Gasket and strip curtain orders received by 2:00pm EST will be shipped the same day.
• Gasket and strip curtain orders received after 2:00pm EST will be shipped the next business day.
• Orders with custom cutting boards may require up to 2 business days for shipping.

What’s the status of my order?

• The quickest and easiest way to check on your order is to log into your account and look up your order.
• We are always happy to help you out so feel free to contact us!
• Call or text us at (855) 288-2259.
• Email us at support@coolergaskets.com
• Start a live chat!

When will my order be delivered?

• Check the tracking you received with your confirmation email or reach out to us through phone, email or chat!

My package is missing. What do I need to do next?

• Contact us immediately to determine the necessary steps to track and possibly replace your order