Help Center

General FAQ

How do I reach customer service?

Can I change or cancel my order?

When/why do I need to replace my gasket?

How do I clean my gasket?

Warranty Policy

What is your warranty policy?

Custom Made

How do I measure a gasket?

What kind of gaskets do I need?

How do I measure a strip curtain?

How do I measure a cutting board?

Returns & Exchanges

How do I start a return or exchange?

What is your exchange/return policy?

When will my return/exchange be complete?

Can I exchange for a different item?

Shipping

When will my order ship?

What’s the status of my order?

When will my order be delivered?

My package is missing. What do I need to do next?

International Orders

Do you ship internationally?

How long will it take to receive my gaskets?

Do I have to pay duties and taxes?

Do you accept returns from international orders?

Call: (855) 288-2259

Our team is available 8am-5pm EST!

Our team is available 8am-5pm EST!

support@coolergaskets.com